Josh on October 6th, 2009

Note: I try to keep this blog pretty general interest, but this post is all about bookselling and bookstores.  Feel free to read it if you aren’t in the book biz, but I can’t promise it’ll be interesting.  Book reviews and beer reviews are coming this week, so just pop back by tomorrow or check [...]

Continue reading about Motivation 3.0 for Booksellers in the Trenches

Josh on September 24th, 2009

At a bookstore, a huge number of factors determine if customers buy a book from you or look for it somewhere else.  Price, selection, location (location location) and tons of other intangibles weigh on a book buyer’s mind.  However, there isn’t anything more important to a typical customer than service.  In his book Pursuit of [...]

Continue reading about It’s Still About Customer Service

Josh on September 21st, 2009

I see a lot of crossover when I look at the worlds of craft brewing and independent bookselling.  Both are (or at least frame themselves) as small, scrappy upstarts facing off against corporate behemoths.  Both small breweries and indie bookstores promote themselves as local, unique, and a vehicle for creating choice in the market.  Whether [...]

Continue reading about Are You a Book Advocate or a Book Snob?

Josh on July 20th, 2009

It should come as no surprise that when I picture a bar in a bookstore, I don’t see coffee and pastries. In my mind, beer and books are a perfect match.

Continue reading about Beer in the Stacks